Contact us
A real person reads every message. There is no ticket maze.
Response time
We reply to email within 1 business day in most cases. Billing and refund requests are handled first – refunds are normally approved within 2 business days, as described in our Refund Policy.
What to include
- The email address on your FeedBay account.
- For billing questions, the address you paid from if it differs.
- For a problem with a survey, its name or public link.
- A screenshot, if something looks wrong on screen.
Postal address
FeedBay – operated by Aaron Krall1927 S 1550 W
Woods Cross, UT 84087
United States
Card statements for FeedBay purchases show FEEDBAY. If you see a charge you do not recognise, email us before contacting your bank – we can identify it and refund it within the 90-day guarantee.